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Committed to supporting you through COVID-19, hurricanes, wildfires and severe summer storms. Cincinnati’s Claims Call Center, 877-242-2544, is available to assist you with your claim, 24 hours a day, seven days a week. Thank you for trusting us to protect what matters most to you.

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Submit Notification of Commencement of Medical Treatment to:

Optum Managed Care Services
AIMS Department
2500 Monroe Blvd., Suite 100
Norristown, PA 19403

Phone: 610-631-7000 or 800-275-9485
Fax: 610-631-7011
Email: AIMSadmin@optum.com

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