Claim Center
We're in the business of helping people, providing prompt and personal claims service when you need us the most.
Call 877-242-2544 anytime, day or night, to report claims. You may also contact your independent agent to report a claim.
Plan & Protect
Reduce risks and enjoy peace of mind with these tips and insights to protect what matters most.
No matter what type of situation you face, we’re here to help. We simplify the claims process, reviewing each claim and responding quickly and personally with honesty, integrity and compassion – letting you focus on what matters most.
Exceptional Claims Service at Every Step
Answering your call with local claims service
We promise to provide you with prompt and professional service to make the claims process as simple as possible for you. Report your life, annuity or disability claim to Life Claims, 888-212-6970, 7:45 a.m.-4:30 p.m. Eastern Time, Monday-Friday, or contact your agent with the following information:
A life or disability claims representative will mail, email or fax a claim form to the claimant or beneficiary along with an explanation of the requirements needed for processing. We will provide you with status updates throughout the claims process.
For more information about our life and annuity claims, please refer to the Frequently Asked Questions.
Send the required documents by:
Claims are generally paid within three to five business days after receipt of all necessary documents and approval of the claim. You select your method of payment on the claim form.
Please call, 888-212-6970, or email life-healthclaims@cinfin.com with any questions.
You select the method of payment you prefer when you complete the Claimant’s Statement. Contact your tax adviser with questions about which option would be best for you. Choices include: