Our Machinery & Equipment Specialties associates develop and market
boiler and machinery insurance coverages to business clients through the
independent agency base. The field staff also performs mandated inspections in
connection with these coverages and performs claims investigations for claims
related to the unique exposures covered by these specialized coverages.
Machinery & Equipment field representatives are hired based on their
prior experience with the equipment they are being asked to insure. They have
engineering degrees or similar experience and must have specialized
certification. Headquarters staff supports the field and includes policy
service operators. Policy production associates and other support personnel
play a major role in this department. These positions may not require advanced
degrees but do require an attention to detail and an ability to learn the
fundamental concepts and operations of the department.