How do Claims professionals make a difference? Claims representatives work with policyholders after a loss, settling claims promptly and fairly. While most claims professionals work in the field, some also work at our headquarters office.
- Field claims representatives are assigned territories and work from their homes, providing excellent service for policyholders and claimants.
- Headquarters claims professionals support our field associates with the claims process, using their expertise and authority to lead the claims to a successful outcome.
Am I equipped for this role? As stewards of our company’s reputation, claims professionals enjoy helping people and have excellent interpersonal, organizational and decision-making skills. Associates generally have undergraduate degrees or equivalent insurance and college experience. New to insurance or looking for an entry-level role? We offer the tools and training to help you learn more about the industry and serving independent agents and their customers.