Claim Center
We're in the business of helping people, providing prompt and personal claims service when you need us the most.
Call 877-242-2544 anytime, day or night, to report claims. You may also contact your independent agent to report a claim.
Submit a ClaimPlan & Protect
Reduce risks and enjoy peace of mind with these tips and insights to protect what matters most.
Water damage losses can happen in any season and the restoration process could leave you out of your home for months. On top of the inconvenience is the potential for damage to irreplaceable belongings such as photographs, artwork and other valuables.
Many water losses can be prevented or mitigated by an automatic water shut-off device. This device constantly monitors water flow through your home’s pressurized plumbing system, automatically shutting off the water if a leak is detected.
Visit Cincinnati’s preferred vendor sites below to learn more about water shut-off devices and which product is right for your home. Be sure to talk to your independent agent about preferred pricing on devices from these vendors as well as your eligibility for home premium credit after installation.
From 2020 to 2024, losses from water and frozen pipes were the third costliest type of property damage behind fire and wind.
Our loss control service is advisory only. We assume no responsibility for management or control of customer loss control activities or for implementation of recommended corrective measures. These materials were gathered from trade services and public information. We have not tried to identify all exposures. We do not warrant that this information is consistent with Cincinnati underwriting guidelines or with any federal, state or local law, regulation or ordinance.
The selection of a particular service provider is the independent choice of the policyholder. Service providers are not affiliated with The Cincinnati Insurance Companies. Cincinnati and its employees make no warranties and assume no liability for services, products or loss control measures provided by service providers.