Consider Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood.

From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

“. . .she treated us as people rather than a claim. . .”

Let Others Tell You About Us

Consider what policyholders and claimants are saying about their experiences with Cincinnati.

  • From Steve D., a personal policyholder, client of Maguire Agency, Inc., Roseville, MN: “We can’t thank our field claims representative enough for all that she did and for being there for us during a very difficult time. She was great to work with, but most importantly, she treated us as people rather than a claim. We’ll be forever grateful.”
  • From William D., a personal policyholder, client of Burns Insurance, Inc., Louisville, KY: “Our field claims representative has been courteous and friendly during every interaction. I know she has personally received many phone calls from me and has followed up with a call or email each time. Such professionalism and attention to customer service is rare nowadays. She is an asset and is certainly a compassionate person which is why I will continue to speak favorably about Cincinnati Insurance.”

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Share Your Cincinnati Experience 

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


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