Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your
neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.
From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is that 93% of our policyholders are highly satisfied with the overall claims process, based on over 50,000 standard lines auto and property policyholders responding to claims satisfaction surveys over the last four years with an 8, 9 or 10 on a 10-point scale.
“My field claims representative is extremely diligent, professional, and yet able to add a personal and compassionate touch in a difficult situation.”
Let Others Tell You About Us
Consider what policyholders and claimants are saying about their experiences with Cincinnati.
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From Mike E., an auto policyholder, client of Reichley Insurance Agency Inc., Beavercreek, OH: “Thank you so much for your quick resolution and payment. We have had Cincinnati Insurance for probably 35 years. During that time, we had a few claims on our cars and a couple on the house. You guys have never failed to respond quickly and fairly. We could not ask for more from our insurance company.”
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From Kelly F., a homeowner policyholder, client of Overmyer Hall Associates, Columbus, OH: “My field claims representative has been exceptional in every way! She is extremely diligent, professional, and yet able to add a personal and compassionate touch in a difficult situation. She makes the entire process clear and organized and is prompt in her responses. Honestly, working through the insurance claim with her has been the most positive part of the situation in my home. Thank you for such a positive experience.”
See more testimonials.
Share Your Cincinnati Experience
Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.
Contact an Agent
Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.