Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your
neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.
From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is that 93% of our policyholders are highly satisfied with the overall claims process, based on over 50,000 standard lines auto and property policyholders responding to claims satisfaction surveys over the last four years with an 8, 9 or 10 on a 10-point scale.
“Thank you for being there when we needed you.”
Let Others Tell You About Us
Consider what policyholders and claimants are saying about their experiences with Cincinnati.
From Basil J., a homeowner policyholder, client of Rosemeyer Agency, Fort Branch, IN: “Our claims representative was an excellent representative for your company! She was here promptly, was very knowledgeable, very helpful and always available to answer questions – even after business hours! I will recommend your company and our claims representative to each of our friends and acquaintances. Thank you for being there when we needed you.”
From Oscar B., an auto policyholder, client of Higginbotham Insurance Agency, Inc., Houston, TX: “I wanted to pass along the truly outstanding service that my field claims representative has provided me regarding my claim. She has been responsive all along the way. Truly great consistent communication especially during this time of hardship. Again, I can’t say enough in a world of impersonal service how happy and impressed I was with her.”
See more testimonials.
Share Your Cincinnati Experience
Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.
Contact an Agent
Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.