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Consider Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.

From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is that 93% of our policyholders are highly satisfied with the overall claims process, based on over 50,000 standard lines auto and property policyholders responding to claims satisfaction surveys over the last four years with an 8, 9 or 10 on a 10-point scale.

“Thanks for being very responsive with our claim.”

Let Others Tell You About Us

Consider what policyholders and claimants are saying about their experiences with Cincinnati.

  • From Lindsey C., a homeowner policyholder, client of Pritchard & Jerden, Inc., Atlanta, GA: “I want to reiterate our gratitude towards our field claims representative and Cincinnati for everything you’ve done to help our family. I cannot begin to express to you how grateful we are that you’ve helped make the damage we experienced from the storm, while seemingly minor in comparison to others, as painless as it has been. Thank you for all you do. It’s meant the world to us, especially in times like these.”

  • From Josh R., a commercial auto policyholder, client of Beatty Insurance, Inc., Seymour, IN: “Thanks to our field claims representative for being very responsive with our claim. Her great service and the way she represented Cincinnati Insurance is the reason that we continue to stay with Cincinnati.”

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Share Your Cincinnati Experience 

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.

 

Coming Home Again After a Fire

There When You Need Us

Restoring a Community Landmark

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