Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. Our field representatives live in communities near your local independent agency.

They treat each service request with the care they would show a neighbor. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

Below are comments from policyholders and claimants detailing their experiences with Cincinnati.

From Eleanor H., a business policyholder, client of Clark Insurance, Lancaster, OH - "Thank you very much for all your assistance. The safety training session you conducted was extremely helpful. It is reassuring to have someone with your credentials and wide knowledge do such a careful inspection. Thanks again!"

From Kathy L., a homeowner policyholder, client of Barker, Beck, Collins & Kronauge Agency LLP, Dayton, OH - "Our claims specialist, on the phone and in person, exhibited the highest level of professionalism and customer skills. Her guidance, instruction and willingness to listen were unsurpassed. I am grateful for her assessment and instruction in this process. She is a great asset to your company and is a great representative for Cincinnati Insurance."

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent.

Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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