Consider Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood.

From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

It was a great comfort to my wife and I to know that our claims representative was there to see that nothing fell through the cracks."

Let Others Tell You About Us

Consider what policyholders and claimants are saying about their experiences with Cincinnati.

  • From Kenneth W., a personal policyholder, client of AssuredPartners NL, Dayton, OH: “I commend my field claims representative for the personal outstanding attention you paid regarding our accident. It has been a great comfort to my wife and I to know that he was there to see that nothing fell through the cracks. We’ve been with Cincinnati, both in business and personal, for over 35 years. The reason being is people like our field claims representative, who have taken a personal interest in us. Over the years, we have had many opportunities to save premium dollars by switching insurers. But, we have found there is no greater value in knowing that the folks at Cincinnati Insurance have our back and will continue to serve our best interest, even at an inconvenience to themselves.”
  • From Faye B., a personal policyholder, client of Virgil B. Fowler Insurance Agency, Cullman, AL: “I wanted to let you know that I just renewed my policy, even though it went up! The reason I’m staying with Cincinnati is because of the service I received from my field claims representative and the company. She was right on target with your estimate, and I could not believe how quickly I received the check – and without any problems whatsoever. Thank you for being here for me. I will never forget her words to me when she arrived at my house. She said, “I’m here to help you”, and she certainly did.”

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Share Your Cincinnati Experience 

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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