Consider Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.

From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

Our loss control consultant is someone I know I can count on when I have questions or run into issues.

Let Others Tell You About Us

Consider what policyholders and claimants are saying about their experiences with Cincinnati.

  • From John O., a personal policyholder, client of Pritchard & Jerden, Inc., Atlanta, GA: “Your field claims representative was a pleasure to work with – very responsive, patient and understanding. Her personal touch was just what we needed as we recovered from this damage. As new customers of Cincinnati Insurance, we were most pleased with the service we received.”

  • From Keith R., a commercial policyholder, client of Frost & Conn, Inc., State College, PA: “We have received so much support and guidance from our loss control representative. He has been available to me when I call and would often stop in when he was in the area to discuss any concerns we may have with regards to safety. He has also pointed out concerns that we may have overlooked, which allowed us to take immediate action before an accident occurred. He is truly an asset to your organization, and someone I know I can count on when I have questions or run into any issues.”

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Share Your Cincinnati Experience 

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

Contact an Agent

Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


Making It Right After a Hurricane

Coming Home Again After a Fire

There When You Need Us

Restoring a Community Landmark

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