Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. Our field representatives live in communities near your local independent agency.

They treat each service request with the care they would show a neighbor. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

Below are comments from policyholders and claimants detailing their experiences with Cincinnati.

From Cathy K., a business policyholder, client of Flood & Peterson Insurance, Greely, CO: “It was a pleasure working with your field auditor on our insurance audit. I appreciate his thoroughness and knowledge. I like knowing that things are right when he is finished and that he takes the time to go through the reports that I give him. I hope to work with him again in the future.”

From Josh R., a commercial policyholder, client of First Commonwealth Agency, Indiana, PA: “I appreciate all of my claims representative’s kindness and understanding. I called my agent after our meeting and told him that I can never leave Cincinnati again! Her overall attitude and professionalism has made me a customer for life. When I needed them, my claims representative and the company came through for me. That has made me a loyal customer to Cincinnati.”

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent.

Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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