Consider Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.

From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

My field claims representative went above and beyond to make sure my claim was processed quickly and accurately.

Let Others Tell You About Us

Consider what policyholders and claimants are saying about their experiences with Cincinnati.

  • From Laura D., a business policyholder, client of Arthur J. Gallagher Risk Management Services, Inc., Peoria, IL: One of our employees was injured in the workplace and a workers’ compensation claim was filed. With no prior knowledge of how to navigate a workers’ compensation claim, having our field claims representative as a resource was invaluable. He made himself completely available to us by phone as well as face to face, when necessary. We cannot express the level of appreciation we have for the dedication and diligence he consistently demonstrated. We probably asked every question in the book and were curious about all possible scenarios and outcomes. He assured us that no question was too small or off base. No employer wants to be involved in a workers’ compensation case, but his candor and ability to guide us through each step made the entire process as positive as possible.”


  • From Wendy B., a personal policyholder, client of BXS Insurance, Nacogdoches, TX: “Cincinnati has been the best insurance experience I have ever had. With our recent claims, I also discovered our agent sold us a wonderful policy and gave us excellent coverage, and I am so appreciative for their watchful eyes. The Cincinnati staff is obviously incredibly well trained from a service aspect, but also knowledgeable My field claims representative went above and beyond to make sure my claim was processed quickly and accurately.”

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Share Your Cincinnati Experience 

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

Contact an Agent

Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


Making It Right After a Hurricane

Coming Home Again After a Fire

There When You Need Us

Restoring a Community Landmark

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