Consider Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood.

From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

We sincerely appreciate the personal attention that he gave to our claim.”

Let Others Tell You About Us

Consider what policyholders and claimants are saying about their experiences with Cincinnati.

  • From Tyson D., a personal policyholder, client of Huntington Insurance, Inc., Columbus, OH: “We wish to thank our field claims representative for the efficient and very professional manner in which he addressed our claim and supported us during the many months required to restore our home and replace our lost or damaged property. We sincerely appreciate the personal attention that he gave to our claim and to us as we struggled with the damage. We were fortunate to have had him and Cincinnati Insurance supporting us through the difficult recovery process.”
  • From Ashley E., a personal policyholder, client of Whittaker-Warren Insurance, Inc., Enterprise, AL: “Cincinnati has been great. I actually changed my business coverage last year when I had been with Cincinnati for nine years previous to that, and I called my agent and told him I wanted to switch back because of my field claims representative. He was awesome. The kind of service he provided is hard to find these days, and I greatly appreciate it.”

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Share Your Cincinnati Experience 

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


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