Consider Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood.

From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

“Our field claims representative had impressive follow-up and follow-through skills that took a great deal of the stress away.”

Let Others Tell You About Us

Consider what policyholders and claimants are saying about their experiences with Cincinnati.

  • From Joanne M., a personal policyholder, client of M. J. Carter & Co., Inc., Florence, AL: “Our field claims representative could not have been more professional! He quickly responded to us, visiting us immediately to assess the damage himself. He had impressive follow-up and follow-through skills that took a great deal of stress away from the entire process of remediating the damage. We are fairly new to Cincinnati Insurance. Our field claims representative let us know that we made the right decision to switch to your company.”
  • From Amy Y., a business policyholder, client of C.J. Thomas Company, Inc., Saint Louis, MO: “We had two claims this year, and the service our field claims representative provided was phenomenal. Workers’ compensation issues are very intimidating. Our claims representative has been invaluable to me personally and to our company. Any time I’ve communicated with him, he’s been responsive, patient and concise. I feel like our CEO, supervisors and I are significantly more prepared to handle workers’ compensation incidents in the future due to him taking the time to explain various procedures and guidelines to us.”

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Share Your Cincinnati Experience 

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


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