Businesses - Billing Information

Cincinnati suspended business policy cancellations due to nonpayment beginning March 16. As business and organizations begin to reopen, we will return to normal payment schedules on June 28 – unless required to be extended by an individual state.

If you are impacted by the pandemic and your account has a past due balance, we realize that payment of the entire amount may not be feasible as you work to restart your business, we can help by:

  • Suspending all property casualty cancellations due to nonpayment through June 28
  • Extending all life, disability and long-term care insurance grace periods to 60 days for premiums due between May 31 and June 30. This is in addition to the prior offering of 90-day grace periods for premiums that were due between March 16 and May 31.

This is not a waiver of payments during the suspension period, but an extension or grace period for those directly impacted by this pandemic.

Please contact your agent or our Corporate Billing department (for direct-billed commercial, management liability, excess homeowners or surety accounts) – 877-942-2455.

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