Headquarters Claims

Headquarters claims associates work at our headquarters in Fairfield, Ohio. Duties and responsibilities include supporting our field claims representatives in handling claims by providing instructions and guidance, assessing risk exposures, reviewing reserves and handling specialty claims and complex claims such as those involving litigation. Headquarters claims associates also handle administrative issues including creating management reports, developing new processes and ensuring compliance with regulations.

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"Insurance professionals answer
a noble calling."

          ---Steve Johnston,
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