Field Claims

Field claims representatives are the face of our company, working directly with policyholders after a loss. Duties and responsibilities include prompt reporting, coverage analysis, investigation, informed decision-making and settlement negotiations. Field claims representatives possess strong communications skills, demonstrate decision-making experience, have strong analytical skills and, because field claims representatives work out of offices in their homes, they must be organized, self-disciplined and self-motivated.

Your field claims career at Cincinnati Insurance begins with a combination of mentoring and structured training. Before you receive your own territory assignment, individuals without prior claims experience work with an experienced claims representative on the job and then come to Cincinnati Insurance Headquarters for formal classroom training. After training, you work and operate out of your home, close to our agents and policyholders.

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