Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. Our field representatives live in communities near your local independent agency.

They treat each service request with the care they would show a neighbor. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

Below are comments from policyholders and claimants detailing their experiences with Cincinnati.

From Marshall S., a business policyholder, client of Harding-Yost Insurance Associates Inc., Denver, PA - “I would like to express my thanks to our loss control representative and the Cincinnati organization. He conducted training at our facility, and he was very helpful to me and the employees who attended. I was impressed with his knowledge and his ability to connect with each of us individually. He had our full attention through the entire training. He made us feel like he was and is a part of our team.”

From Cathy M., a business policyholder, client of Yates Insurance Agency Inc., Atlanta, GA - “Thank you for everything you did on our audit. You went way above and beyond the call for us, and I am deeply grateful!”

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent.

Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

Share This Page:

Find an Agency

Our Culture and Values 
Learn More 
Industry Resources