Your local, professional independent agent works with Cincinnati’s field
staff to put our claims service right where you need it – in your
neighborhood. Our field representatives live in communities near your local
They treat each service request with the care they would show a neighbor.
The result is an extraordinarily low complaint ratio, as measured by state
insurance regulators and published on the Consumer Information Source of NAIC.org.
Below are comments from policyholders and claimants detailing their
experiences with Cincinnati.
From Dave W., a business policyholder, client of Mid-America
Insurance Services Inc., Normal, IL -“Your loss control consultant’s energetic
personality, knowledge and willingness to go above and beyond have breathed new
life into our company. We have become much more proactive in terms of safety,
and we have learned ways to better protect ourselves against future claims.
It’s always nice to hear that your employees are not only doing their job, but
are doing it exceptionally – and she has done just that.”
From Derek S., an auto policyholder, client of Berends Hendricks
Stuit Insurance Agency Inc., Grandville, MI - “Thank you for the quick response
and effort that you put into my claim. You are the reason that we will continue
with your services. You did a great job for us, and under the circumstances, I
am sure it could not have gone any better! Thanks for your efforts.”
Do you have an experience with Cincinnati that you'd like to share? Tell us about
it, or share your story with your local independent agent.
Testimonials presented by permission of each policyholder or claimant. No
one was paid for these testimonials.