Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. Our field representatives live in communities near your local independent agency.

They treat each service request with the care they would show a neighbor. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

Below are comments from policyholders and claimants detailing their experiences with Cincinnati.

From David A., a business policyholder, client of C.A. Weber Agency, Hanover, PA - “I really appreciate you doing the loss control training for us. It was very informative, but you also made it fun. It is certainly a help to us. Thank you for your documents and all of your assistance.”

From Rachel N., a business policyholder, client of Fee Insurance Group Inc., Hutchinson, KS - “I just wanted to let you know how much I appreciate our claims specialist. She is a fantastic person and knows her stuff. After the fire, she was quick to meet our needs and help get our business up and running as soon as possible.”

From Stacy M., a homeowner policyholder, client of Old National Insurance, Evansville, IN - “I appreciate how streamlined the process of my roof replacement claim has been. I am singing the praises of Cincinnati coverage!”

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent.

Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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